Unfortunately, we are not taking new enquiries at the moment.

The service is currently paused. It may sometimes be necessary to pause the FLOWS Answers service to ensure we can manage demand.

You can find out how to contact our family law advice line here, and our criminal law advice line here.

If you need support in relation to domestic abuse, you can call the National Domestic Abuse Helpline on 0800 2000 247. This service is open 24 hours a day, 365 days a year.

If you need support in relation to sexual violence, you can call the 24/7 Rape & Sexual Abuse Support Line on 0808 500 2222. This service is open 24 hours a day, 365 days a year.

In an emergency, please call the police on 999.

You may also wish to read the legal information on our website. Our online information covers:

Criminal law, including:

• Controlling and coercive behaviour
• Forced marriage
• Female genital mutilation
• Disclosing private sexual images or “revenge porn”
• A handbook for survivors of sexual violence
• Reporting to the police
• Options when an abuser isn’t prosecuted
• A guide to the victim’s right to review scheme
• Criminal injuries compensation
• Making a complaint about the police or Crown Prosecution Service